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Customer Journey Feedback Marketing

Scary stats for why people stop buying from businesses

Categories
Armstrong Beech Marketing Customer Journey Feedback Marketing

The Value of the thank you/good feedback

I received a great email from Lou Fletcher of Piccolo Property in Salisbury:¬†“I love receiving your email newsletters – they constantly remind me of all the things I *will* do when I can magic up some more hours in the day! Good tip about picking up the phone – you’re right – it is good to talk!”

Just a couple of sentences; doesn’t take long. Nice to send. Great to receive.

How often do you give positive feedback and/or thanks?
What more could you do?