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Armstrong Beech Marketing Email

List Building for Success

Good email marketing starts with a quality list

by Alec Stern,  Constant Contact Vice President, Strategic Market Development

You might put together the best looking and most compelling email campaigns ever, but without a permission-based list of people to receive them, your messages will go unseen. Fortunately, there are a number of simple ways to build and maintain your contact list so you can reach the people your business or organization covets the most: Your loyal customers and members.

Ask in person

When your customers or members come into your place of business or attend one of your events, are you asking for their email address? Letting them walk out the door without asking is equivalent to losing a valuable asset. Why not ask?

You’ll be surprised that customers will give you their address more often than not. You just have to ask for it.

There are multiple ways to do so. One way is to give your team an incentive to ask. I recommend making it a contest to see how many email address one can collect over a given shift or time period. Everyone likes to win, so make a game of collecting email addresses. 
  
You should also advertise the availability of your newsletter throughout your establishment or event venue. Put placards on tables, a signup book by the register, and signs on the walls. At your event, ask people when they check-in or register if they would like to be added to your email list. (Constant Contact offers an easy way to order signup books, display placards, and signup cards for your business or organization. Find out more here.)

Ask online

Asking online might be a little easier for some, since it removes the human fear of rejection. And there are multiple touch points where you can solicit your customers for their email address on the Web.

Add a Join My Mailing List (JMML) box: Make the Join My Mailing List tab a key feature in your website’s template so that it appears prominently on just about every page. Through search engine queries, you never know where people will land on your site. Adding the JMML box to every page ensures that no matter how a visitor finds you, he or she will have an opportunity to join your list.

And for those who have a Constant Contact account and a Facebook account, there’s an application available to put a Join My Mailing List tab on your Fan Page.

Link to your signup page: Going beyond your website, email marketers should put links to their newsletter signup page in their emails, both those sent through an email service provider such as Constant Contact and the signature of their personal email accounts. This way, every message a customer or member gets from you will have a subtle reminder to join your email list if they haven’t done so already. Also, add a join my mailing list link to your newsletter to help capture those folks that get your email forwarded to them from a friend, associate or other trusted source.

Promote upcoming issues of your newsletters via social media: Another way to get people to sign up for your mailing list is to provide a teaser for an upcoming mailing on your Twitter, Facebook, and LinkedIn accounts. A quick “Want to know more about Topic X? Sign up for our newsletter” with a link to your signup page will lure people in.

Partner up

A neighboring or complimentary businesses can be a great resource for list building. You can advertise other people’s list to your own and recommend that people sign up for them, while your partners can make the same offer to their subscriber base about signing up for your list. It’s a great way to cross-promote like-minded businesses and organizations to a wider audience. Doing so also shows that you’re a part of a greater community and not just your own business or organization’s bottom line.

(Note that outright swapping of lists with a partner and other complimentary businesses is a no-no and will be flagged by Constant Contact. It’s problematic because the recipient will question how you got their email address, so having your partner send a message on your behalf is the best approach.)

Set expectations

Whether you’re soliciting an email address face to face or online, it’s important to set expectations for the person signing up. Give people a visual so they can see what they’re signing up to receive. An easy way to accomplish this is to show customers a recent email, either with a color printout of your newsletter displayed next to your signup book or through links to your email newsletter archive.

When asking someone to join your list in person, phrase the question like this: “Would you like to sign up for our monthly newsletter about events and other promotions?” This sets the expectation that those signing up will receive something from you on a monthly basis that contains upcoming event information.

A similar effort should be made online to set expectations appropriately. Tell people when they’re signing up what exactly they will be getting and how often. This way, subscribers are not unpleasantly surprised when your first email arrives.

I also recommend that when you send a confirmation email to new subscribers that it thanks them for joining your list. The message should reiterate what the recipient has signed up for and can be used to provide a coupon or another “thank you” for being such a loyal customer.

Contacts are a valuable asset

Your list is not going to grow magically without any prodding. Make sure you engage your customers and members whenever or wherever you come in contact with them — be it in your establishment, at an event, on your website, or even on your Facebook Fan Page. At every turn, you, your staff, and your electronic presence should be politely directing customers to your email mailing list. 

 

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Advertising Advertising and Design Armstrong Beech Marketing Copywriting

3 Power Tips to Super Charge Your Ads

Some great tips in this article, even though a few years old now. Replace fax for email!

3 Power Tips to Super Charge Your Ads – by Joe Gracia www.givetogetmarketing.com

If you’re like most small business owners you would really love to get a lot more results from your ads. Wouldn’t it be fantastic to place a small ad, or mail a letter or flyer to your target market and then get your phone ringing off the hook. It isn’t that difficult once you know how to construct an ad that attracts your best prospects and gets them to take immediate action.

The problem with most marketing pieces is that they don’t get immediate action. One of the reasons for that is because small business owners are sometimes misled into believing that they don’t need immediate action from their marketing. They believe that getting their name out there in the marketplace builds brand ‘awareness,’ and that’s
all you need from your marketing.
Don’t you believe it.

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Armstrong Beech Marketing Coaching Leadership/Management Video

The VW Fun Theory

I love this theory…
 
  • The VW Fun Theory   This site is dedicated to the thought that something as simple as fun is the easiest way to change people’s behaviour for the better. Be it for yourself, for the environment, or for something entirely different, the only thing that matters is that it’s change for the better.

Check out my favourite, the Piano Staircase (on the above link):  ”Take the stairs instead of the escalator or elevator and feel better” is something we often hear or read in the Sunday papers. Few people actually follow that advice. Can we get more people to take the stairs over the escalator by making it fun to do? See the results here.

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Armstrong Beech Marketing Brand Marketing Website

What makes you unique special and different?

1. Understand what makes you unique special and different..

Brainstorm with your team; undertake a SWOT with your Senior Management Team; arrange meetings with your whole teams – you’ll be surprised at the input and feedback you can obtain.   What process do you have for acting on feedback given from your customers to your staff?  Do you have a process to obtain testimonials? What do you do with the results?  Your customers will tell you how it is.  If you get it wrong, take them out to lunch and learn what happened and then ensure your process is sound so that those errors aren’t repeated.  

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Armstrong Beech Marketing Coaching Leadership/Management Olympic & Jubilee

20 ways to win in business

Former Olympic champion, politician and businessman Sebastian Coe shares the secrets of his success and provides his tips on leadership skills (from an article in the Daily Telegraph in 2009 – I wonder if he would add to this, now, after his experience of running the Olympics?)

I am often asked what motivates me to succeed, and how I apply the skills I learned as a runner to my roles in politics and business. The answers to the first question are a passion for the job in hand and a wish to be the best I can be; the answer to the second is that I apply them daily.

There are common traits to successful leaders in any field: imagination, tenacity, the ability to listen, intuition and intelligence. Equally important is the ability to focus and stay on track for as long as it takes, self-management, an element of charisma, a degree of talent and sheer personal courage.

Sports people at the top of their game tend, like entrepreneurs, to have something of a frontier mentality. They are bold and they are prepared to embrace new ideas. Those with a winning mentality are often more prepared to listen to criticism and do things in a new way. It can take courage to set yourself apart from the crowd. Choosing to do things differently can be mistaken for arrogance but, in reality, taking a new approach is often born simply of a compulsion to keep driving forwards.

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Armstrong Beech Marketing Marketing

101 Marketing Quotes

101 Great Marketing Quotes from Hub Spot

From last year but still great.